Roofing Storm-Solicitation Laws: Texting Storm Leads in FL, TX & LA (2026)
Yes, roofers can text storm leads in most situations, but Florida, Texas, and Louisiana restrict any message that solicits insurance-claim business. These laws target roofing and restoration contractors (and public adjusters) who encourage homeowners to file a claim or who offer to "handle your claim." They are not a blanket ban on all outreach, and they do not apply to solar.
Here is the short version of where it is restricted:
- Florida (Fla. Stat. 489.147): Year-round ban on contractor advertisements, including texts, that encourage a homeowner to file a roof-damage insurance claim. Penalties up to $10,000 per violation; it is a third-degree felony.
- Texas (Tex. Ins. Code 4102.163): Year-round ban on contractors advertising to adjust or handle insurance claims on property where they also do the contracting work.
- Texas public adjusters (4102.151) and Louisiana (La. Rev. Stat. 45:844.11): Emergency-gated, restrictions apply during the progress of a loss-producing disaster or a declared state of emergency.
Everywhere in the U.S., automated marketing texts and ringless voicemail also require prior express written consent (PEWC) under 47 CFR 64.1200(f)(9), on top of these state solicitation rules. The practical fix is simple: keep insurance-claim language out of automated outreach in these states and lead with the work, not the claim.
This is a general summary, not legal advice. Statutes change, declared emergencies come and go, and enforcement varies by county. Confirm current requirements with a licensed attorney before launching any campaign.
What Exactly Is Being Restricted?
It helps to separate two very different things that get lumped together as "storm laws":
1. Insurance-claim solicitation bans (these restrict what you can say)
The core target is roofing/restoration contractors and public adjusters who solicit insurance-claim business. The classic prohibited pitch is "we'll handle your claim," "this is covered by insurance," or "let us help you file a claim." Florida and Texas make this illegal year-round for contractors; for public adjusters in Texas and for telemarketing in Louisiana, the restriction is tied to an active disaster or declared emergency.
2. Cancellation / rescission rights (these do NOT restrict outreach)
A cancellation right gives the homeowner a window to back out of a signed contract. It does not stop you from texting at all. Colorado requires a 72-hour rescission clause in roofing contracts, Minnesota gives a 3-business-day cancellation right on contractor-initiated home-solicitation sales, and Florida adds a 10-day cancellation right for roof contracts signed during a declared emergency. Knowing the difference keeps you from over-restricting your own outreach.
State-by-State: Where Texting Storm Leads Is Restricted
The table below summarizes the four state regimes that matter most for storm-chasing roofers, plus the two states people often confuse with solicitation bans.
| State | Statute | What it restricts | Timing | Penalty / note |
|---|---|---|---|---|
| Florida | Fla. Stat. 489.147 | Contractor ads (incl. texts) encouraging homeowners to file roof-damage claims | Year-round | Up to $10,000/violation; third-degree felony. Plus 10-day cancel right on emergency contracts. |
| Texas (contractor) | Tex. Ins. Code 4102.163 | Contractors advertising to adjust/handle claims on property they also service | Year-round | Prohibited act under the public-adjuster licensing chapter |
| Texas (public adjuster) | Tex. Ins. Code 4102.151 | Public adjusters soliciting during the progress of the loss-producing disaster | Emergency-gated | Applies during the natural disaster's progress |
| Louisiana | La. Rev. Stat. 45:844.11 | Telemarketing for storm-damage repair, insurance, or construction services | During declared emergency | Additional restrictions while the state of emergency is in effect |
| Colorado | Roofing contract law | Requires a 72-hour rescission clause (cancel right, NOT a solicitation ban) | At contract signing | Does not restrict texting outreach |
| Minnesota | Home-solicitation sales law | 3-business-day cancellation right (cancel right, NOT a solicitation ban) | At contract signing | Does not restrict texting outreach |
Not yet law: Oklahoma has a proposed post-storm cancellation rule (HB 3790), but it is not yet enacted. Do not change your Oklahoma outreach based on a bill that has not become law.
Florida: The Strictest Year-Round Rule
Florida is the state most likely to bite a roofer who texts the wrong thing. Fla. Stat. 489.147 makes it a prohibited act for a contractor to make or use any advertisement, including a text, that encourages a homeowner to file a roof-damage insurance claim. Two facts every Florida rep should memorize:
- It applies year-round, not just after a named storm or during a declared emergency.
- Penalties run up to $10,000 per violation, and the conduct is a third-degree felony.
Florida also gives homeowners a 10-day right to cancel a roof repair contract signed during a declared state of emergency. That is a cancellation right, not an outreach ban, but it is worth disclosing up front to build trust.
Plain-English rule for Florida: You can text a homeowner to offer a roof inspection or repair. You cannot text them to suggest they file an insurance claim, or imply the work will be "covered by insurance." Same message, two very different legal outcomes.
Texas: Year-Round for Contractors, Emergency-Gated for Adjusters
Texas splits the rule by who you are. Under Tex. Ins. Code 4102.163, a contractor may not advertise to adjust or handle an insurance claim on property where the contractor will also provide contracting services, and this applies year-round. The logic is to stop contractors from doubling as unlicensed adjusters.
Separately, Tex. Ins. Code 4102.151 bars licensed public adjusters from soliciting business during the progress of a loss-producing natural disaster, an emergency-gated restriction. If you operate as both, you have to satisfy both rules.
Louisiana: Emergency-Gated Telemarketing Limits
Louisiana's La. Rev. Stat. 45:844.11 imposes additional restrictions on telemarketing for storm-damage repair, insurance, or construction services during a declared state of emergency, which is exactly when storm-lead volume spikes. The practical takeaway: when the governor declares an emergency, your automated outreach for storm repair in the affected area is on tighter footing than usual. Plan for it before the storm, not after.
The Federal Baseline Still Applies Everywhere
State solicitation rules sit on top of federal law, they do not replace it. Three federal requirements apply to your storm texting in every state:
- Prior express written consent (PEWC) under
47 CFR 64.1200(f)(9)for any automated marketing text or ringless voicemail. - An established business relationship clears the DNC registry only, not PEWC. The EBR window is 18 months from purchase and 3 months from inquiry, but it does not authorize automated marketing without written consent.
- Quiet hours of 8 AM to 9 PM local time federally. Florida and Louisiana are stricter at 8 AM to 8 PM, so use the tighter window for those recipients.
8 AM – 8 PM
That is the safe send window for Florida and Louisiana recipients. Send a storm follow-up at 8:30 PM in Miami and you have a federal-and-state quiet-hours problem before anyone even reads the message.
Let FollowUp AI Block the Risky Language for You
FollowUp AI blocks insurance-claim language for contractor accounts in Florida (year-round), Texas contractors (year-round), and Texas public adjusters / Louisiana during active declared emergencies — so a single risky text never goes out by accident.
Get Started →How to Text Storm Leads Without Crossing the Line
You do not have to stop following up. You have to change what you say. Here is the practical playbook.
Keep insurance-claim language out of automated outreach
In FL, TX, and LA, treat these phrases as radioactive in any automated text or voicemail:
- "We'll handle your claim"
- "This is covered by insurance"
- "Let us help you file a claim"
- "Your insurance will pay for this"
Instead, lead with the work itself: a free roof inspection, a repair estimate, a storm-damage assessment. You can still serve the customer through their claim later, in person, once a relationship exists, you just do not solicit it in automated marketing.
Compliant vs. non-compliant message examples
Non-compliant (Florida, year-round):
Hi Maria, lots of roof damage in your area after the storm — you should file an insurance claim and we'll handle it for you. Reply YES.
Compliant version:
Hi Maria, it's Jake with FollowUp AI Roofing. We're offering free roof inspections in your neighborhood this week. Want me to swing by? Reply STOP to opt out.
Get consent and respect the tighter quiet hours
- Capture PEWC at the door or via web form before any automated text.
- Honor STOP instantly and keep a DNC list.
- Send 8 AM – 8 PM for FL and LA recipients (8 AM – 9 PM elsewhere).
- Identify yourself and your company in the first message.
Quick Compliance Checklist for Storm Roofers
- ☑️ No insurance-claim solicitation language in automated outreach to FL, TX, or LA leads?
- ☑️ PEWC on file for every automated recipient (
47 CFR 64.1200(f)(9))? - ☑️ Quiet hours set to 8 AM – 8 PM for FL/LA, 8 AM – 9 PM elsewhere?
- ☑️ STOP / opt-out processed instantly and DNC list maintained?
- ☑️ Emergency-status awareness for TX public-adjuster and LA telemarketing rules during declared disasters?
- ☑️ Cancellation disclosures ready for CO (72-hr), MN (3-day), and FL emergency contracts (10-day)?
If you cannot check every box for a given state, fix it before you send.
Run Storm Campaigns Without the Legal Anxiety
FollowUp AI bakes storm and insurance-claim compliance into every send: state-aware language blocking, PEWC tracking, FL/LA quiet-hour enforcement, and instant opt-out handling — so your team can chase storms, not statutes.
Book a Compliance Demo →The Bottom Line
Storm-solicitation laws in FL, TX, and LA are narrow but sharp. They do not stop roofers from texting storm leads, and they do not touch solar. They stop one specific thing: soliciting insurance-claim business through advertising, with Florida and Texas applying it to contractors year-round and Texas adjusters and Louisiana gating it to active disasters. Lead with the work, capture consent, respect the tighter quiet hours, and keep "file a claim" out of your automated messages.
This is a general summary, not legal advice. Verify the current statutes, penalties, and any active declared emergencies with a licensed attorney in your state before launching storm outreach.